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Seeking Customer Service Representative/ Dispatcher!!!

Company: Aerotek
Location: Concord
Posted on: February 14, 2021

Job Description:

We are looking for experience customer service representatives in the Bay AreaPrevious call center experience is a plus!Description:Accept and respond to incoming monitoring signals, manage incoming phone calls and customer requests and assist in training new dispatchers.Handle 100+ inbound/outbound calls on a daily basis. Answer and follow-up incoming signals, alarm and trouble. Initiate outbound calls to customers, police agencies and emergency contacts. Provide customer service when needed. Coordinate with service technicians regarding service issues. Process daily printouts of alarm activity. Identify solutions to daily problems. All other miscellaneous responsibilities and other duties as assigned.Must have open availability and comfortable working weekends.Top Skills Details:call center, customer service, phone presenceAdditional Skills & Qualifications:Requirements: Best Candidates will have 1+ years of call center experience OR 1+ years of customer service experience is acceptable as well but the candidate will have to really sell "why" they would be an excellent fit. Must be available to work 7 daysIf you are interested in learning more about this opportunity or others, please call Tramica at (925)983-3333. For an immediate response, please send resumes to Tramica at tsilagan@aerotek.com About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Concord , Seeking Customer Service Representative/ Dispatcher!!!, Sales , Concord, California

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