Seeking Customer Service Representative/ Dispatcher!!!
Company: Aerotek
Location: Concord
Posted on: February 14, 2021
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Job Description:
We are looking for experience customer service representatives
in the Bay AreaPrevious call center experience is a
plus!Description:Accept and respond to incoming monitoring signals,
manage incoming phone calls and customer requests and assist in
training new dispatchers.Handle 100+ inbound/outbound calls on a
daily basis. Answer and follow-up incoming signals, alarm and
trouble. Initiate outbound calls to customers, police agencies and
emergency contacts. Provide customer service when needed.
Coordinate with service technicians regarding service issues.
Process daily printouts of alarm activity. Identify solutions to
daily problems. All other miscellaneous responsibilities and other
duties as assigned.Must have open availability and comfortable
working weekends.Top Skills Details:call center, customer service,
phone presenceAdditional Skills & Qualifications:Requirements: Best
Candidates will have 1+ years of call center experience OR 1+ years
of customer service experience is acceptable as well but the
candidate will have to really sell "why" they would be an excellent
fit. Must be available to work 7 daysIf you are interested in
learning more about this opportunity or others, please call Tramica
at (925)983-3333. For an immediate response, please send resumes to
Tramica at tsilagan@aerotek.com About Aerotek:We know that a
company's success starts with its employees. We also know that an
individual's success starts with the right career opportunity. As a
Best of Staffing Client and Talent leader, Aerotek's people-focused
approach yields competitive advantage for our clients and rewarding
careers for our contract employees. Since 1983, Aerotek has grown
to become a leader in recruiting and staffing services. With more
than 250 non-franchised offices, Aerotek's 8,000 internal employees
serve more than 300,000 contract employees and 18,000 clients every
year. Aerotek is an Allegis Group company, the global leader in
talent solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, Concord , Seeking Customer Service Representative/ Dispatcher!!!, Sales , Concord, California
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