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Application Production Support Engineer I

Company: Kforce Technology Staffing
Location: Concord
Posted on: March 27, 2020

Job Description:

RESPONSIBILITIES Kforce has a client in search of an Application Productions Support Engineer I in Concord, CA. The candidate will provide technical support and customer service to schoolsinstitutions that deliver company tests. REQUIREMENTS Preferably a Bachelor's or Associate's degree in Information Systems Five years in customer service and providing technical support Experience in providing support to the customers on phone or onsite Ability to troubleshoot and provide support for applications hosted on desktop and mobile operating systems such as Windows, Mac OS, IOS, Linux (Fedora, Red Hat, Ubuntu), iOS, Android and Chrome OS Ability to troubleshoot and support applications delivered via Internet and in a Local Area Networks Knowledge of desktop and mobile operating systems Good understanding of computer networks and internet Analyze and troubleshoot technical and operational problems Effective written and oral communication skills Conversant with Microsoft Office Effective interpersonal skills, creative solution and problem-solving skills are critical Ability to work in a team environment is necessary Ability to work independently, using sound judgment is required Must have attention to detail and excellent organizational skills Offsite domestic travel (25 time) Ability to work weekends or off business hours as needed Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Concord , Application Production Support Engineer I, Professions , Concord, California

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