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Call Center Representative

Company: VirtualVocations
Location: Concord
Posted on: March 6, 2025

Job Description:

A company is looking for a Call Center Representative to join their team.



Key Responsibilities

Respond to inbound phone calls and process inquiries from members and providers
Resolve customer service or billing complaints and keep records of interactions
Educate providers on claim submission processes and perform necessary follow-up tasks


Required Qualifications

High School Diploma required
Previous experience with computer applications, such as Microsoft Word and PowerPoint
Previous customer service-related experience required

Keywords: VirtualVocations, Concord , Call Center Representative, Other , Concord, California

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