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Strategic Account Executive

Company: Astound Broadband
Location: Concord
Posted on: June 4, 2024

Job Description:

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Position Overview:

Astound Business Solutions is currently searching for a Strategic Account Executive - GEMS. This position is responsible for both acquisition sales and overall account ownership to high profile, Fortune 10000 businesses, City/County/State government accounts, and tribal communities. This includes all facets of customer lifecycle including identifying new sales opportunities, C-Level positioning, delivering professional sales presentations in writing and in person, active follow up, and complex contract negotiations.

A Day in the Life of the Strategic Account Executive - GEMS :

  • M ana g e ac c o u n ts o n a n o n -g o i n g basi s e n s uri n g s a t i s f a ct i o n an d r e t e n t i o n t hr o u g h s u p e ri o r c u s to m er f o c u s. T hi s in c l u d es fr e q u e n t s e r v i c e f o l l o w - u p s, p r o b l em s o l v i n g , an d e m e rgin g n ee d s i d e n t ifi ca t i o n
  • M ana g e i n st all a t i o n p r o j e c t s w i th v ar i o u s te a m s t o e n s ur e o n- t i m e d e l i v e r y , s u cc e ss fu l t ur n -u p an d c u st o m er s a t isf a ct i o n
  • Res p o n d t o r e q u e s ts f r o m c u st o m e r s f o r i n f o r m a t i o n , s u p p o r t, a ss i s t an c e, j o i n t p r o p o s al s, pr i c ing , e tc.
  • S u pp o r ts o t h e r s w i t hi n t h e s al es / s e r v ic e te a m t o a c hi e v e c u s tom er s a t i s f a ct i o n
  • C o n d u ct p r o a c t i v e sales activities, including proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements
  • N egotiate to secure contracts with new customers in order to achieve revenue growth and targets
  • Experience with the Medical vertical is a plus, specifically video, voice, networking within the large medical client environment.
  • This position will be a hunter role in a client base focused on Medical and Strategic accounts in WA/OR/CA
  • Other duties as assigned What You Bring to the Table:
    • 5-10 years in a strategic sales capacity with demonstrated success over time
    • Expert collaboration skills to effectively communicate across departments internally and externally
    • Delivers business recommendations to leadership and stakeholders on how to maximize relations with state's participants
    • D e mo n s t ra t ed su c c e ss i n t e l e c o m m u ni c a t i o n s an d in t e rn et s a l es to e nd-u ser c u s to m e r s , in c l u di n g st ra t e gi c an d lar g e b u s i n e s s c us tom e r s a n d g o v e rn m e n t a c c o un t s u s i n g r e la t i o n s h i p m an a g e m e n t a n d syst e m s a l es c o n c e p ts
    • A b ili ty t o s e l l t o C l ev el e x e c u t i v es w i t hi n a n o r g aniza t i o n
    • Ex p e ri e n c e i n solution s e ll i ng , c o n s u l t a t i v e s al es techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies
    • Professional business acumen in funnel management and forecasting in a CRM environment
    • P r o du c t k n o w l e d g e o f b o th sw i tc h ed an d d e di c a t ed s e r v i ces, a s w e l l a s a s s o c i a te d e n d-u s er a n d c a r r i er appli c a t i o n s
    • O p e ra t i o na l u n d e r s t andi n g o f te l e c o mm uni c a t i o n s o r d e ring , p r o v i s i o ni n g , an d b i ll i n g pr o c e s s es
    • W o r k in g k n o w l e d g e o f g e n e ra l m ar k e t in g pri n c ipl e t o o l s an d p r o ce s ses
    • S k ill s n ec e s s ar y f o r d ec i s i o n m a k in g an d m ai n t a i nin g c u s t o m er r e t e n t i o n
    • S trong interpersonal skills
    • M i n i m u m 8 ye ar track record of success se llin g to large business with technical solution
    • Involvement in trade and commercial organizations to expand the market awareness of the company
    • Must have valid driver's license with clean driving record Education:
      • High School Diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including:
        • 401k retirement plan, with employer match
        • Insurance options including: medical, dental, vision, life and STD insurance
        • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
        • Floating Holiday: 40 hours per year
        • Paid Holidays: 7 days per year
        • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
        • Tuition reimbursement program
        • Employee discount program Benefits listed above are for regular full-time positions
          Base Salary: The base salary for this position is $90,000, plus opportunities for commissions, bonus and benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

          Commissions at plan: Targeted commissions at full attainment are $60,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

          Our Mission Statement:

          Take care of our customers

          Take care of each other

          Do what we say we are going to do

          Have fun

          Diverse Workforce / EEO:

          Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

          CCPA Employee Privacy Policy (For California Candidates Only):

          Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

          The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Astound Broadband, Concord , Strategic Account Executive, Other , Concord, California

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