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Account Executive

Company: Astound
Location: Concord
Posted on: November 14, 2023

Job Description:

Description Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Position Overview:
Astound Broadband is currently searching for an Account Executive in our Concord, CA office. This position is responsible for promoting and selling fiber services to business customers throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. Also responsible for presenting and selling the full line of Wave Business products including voice, video and data services.
The primary position responsibilities will include, but are not limited to:

  • Door to door sales of Wave Business services including High Speed Internet, Video, Voice, Hosted Voice and other related products to business accounts in assigned geographical area.
  • Responsible for meeting and exceeding minimum monthly sales quota as determined by Area Sales Manager.
  • Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.
  • Completes all sales transactions, providing the customer with a scheduled installation which has been stipulated by engineering and construction.
  • Completes all paperwork and agreements accurately, legibly and thoroughly.
  • Maintains and demonstrates a current knowledge of Wave products, programming and promotional offers.
  • Provides exceptional customer service at all times.
  • Submits sales claims for unpaid completed sales within the allotted time frame.
  • Projects a professional business manner and operates with a high degree of integrity.
  • Performs other duties as requested

    Our ideal candidate will possess:

    • 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.
    • 1 - 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable.
    • Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Wave products and the pricing and promotional offers available.
    • Ability to work within Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook.
    • Must be able to work independently, with minimal supervision.
    • Excellent detail orientation and follow through skills.
    • Strong discretionary skills, as this position will have access to and work with information of a confidential nature.
    • Frequent to continuous driving, walking, bending and reaching.
    • Occasional exposure to inclement weather.
    • Occasional to frequent exposure to uneven surfaces, hills, stairs, heights
    • Occasional use of standard office equipment such as computers, phones, copiers, etc.
    • Frequent to extensive local travel.
    • Ability to lift and carry up to 20 pounds on a frequent basis (sales materials).
    • Position requires flexibility to work within non-standard business hours ranging between 8 a.m. and 9 p.m. within all 7 days per week to ensure sales quota is met.
    • Must possess valid driver's license and carry a clean driving record

      Is this the career opportunity you've been searching for? Yes? Then let us know about you - apply now!

      • High school diploma or equivalent

        We're Proud to Offer a Comprehensive Benefits Package Including:

        • Competitive compensation plan with uncapped commissions (see below for full comp details)
        • 401k with employer match and immediate vesting
        • Gas mileage reimbursement program
        • Paid parental leave
        • Tuition reimbursement program
        • Employee discount program
        • Flexible work arrangements including remote opportunities
        • Entrepreneurial yet established and growing organization where you can make a true impact!

          The base salary range in California for this position is $53,000.00-$65000.00, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to California and may not be applicable to other locations.

          Our Mission Statement:
          * Take care of our customers
          * Take care of each other
          * Do what we say we are going to do
          * Have fun

          Diverse Workforce / EEO:
          WaveDivision Holdings (WDH) recognizes and strongly supports the benefits of a diverse workforce, and strives to provide a culture that recognizes the unique contributions of each of our employees. WDH requires a drug test, background check, employment and education verification as conditions of employment. WDH is an equal opportunity employer and will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, veteran status, and the presence of a non-job related handicap or disability, or any other legally protected status.
          CCPA Employee Privacy Policy (For California Candidates Only):

          Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

          The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Astound, Concord , Account Executive, Other , Concord, California

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