Call Center/Scheduler Position

Company: Aston Carter
Location: Concord
Posted on: March 16, 2023

Job Description:

Are you looking for a long term career opportunity to hone & develop your customer service and call center skills Then this job might be the right company for you! We are actively partnering with a company based out of Concord, CA who is looking for long term Call Center representatives! These positions are currently available in person with the potential to go hybrid based on performance. If you are interested in hearing more about this job, or other job opportunities available in the Concord market, please feel free to contact me directly at or call me at . Working with Aston Carter - you will have access to not only our openings, but the market knowledge & professional experience that comes with nearly a decade of serving Bay Area professionals & clients. Feel free to inquire regarding resume consultation, interview advice, or general career direction! Service RouterStart Date: ASAP (Pending clearance of compliance processes)Pay Range: $20/hr - eligible for bonuses based on performanceContract Length: 6 months Contract-to-HireWorksite Location: Concord, California, 94520, United StatesSchedule: 40 hours per week (8 hours, 5 days) within the below range Monday-Friday 8 a.m.-7:30 p.m. Saturday 7:30 a.m.-6:30 p.m. Sunday 8a.m.- 6:30 p.m. 1 weekend day off guaranteed! Job Description: Schedule and route service tickets. Assist customers calling with need of repairs, technicians or service managers request follow up tickets. Make sure techs are on time in their routes, call customers to reschedule if not able to make it. Customers are calling in need of repairs and can sometimes be upset about this. Company Information: Our client has been the leading provider of residential and commercial security systems for 75 years. They secure communities across California, Arizona, and Washington. Highlights: Client is a family-oriented company. The company gives praise and recognition for all the hard work their employees put in. They have fun competitive contests to drive calls and morale throughout the call center. Prizes include gift cards (coffee shops and restaurants) and good bags that include massages. Lunch on them (company picnics and BBQ's) Holiday parties and more. Client sponsors a variety of charity events throughout the Bay Area If you or someone you know have any questions about the job posting, feel free to email About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Concord , Call Center/Scheduler Position, Other , Concord, California