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UXDesign Senior Experience Architect - iOS & Android Channels

Company: US Bank
Location: Concord
Posted on: June 9, 2021

Job Description:

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

U.S. Bank is expanding the User Experience Design Team(UXDesign) in support of our business transformation to a human centric experience. This is no "business as usual" group. In order to succeed, we need people who have high energy and aren't afraid to dive in.

We currently have an opportunity for a UX Senior Architect for the iOS/Android Channels team. This is a great opportunity to bring brilliant digital experiences to our customers in helping to ensure U.S. Bank is central to our customers wherever they go!

Specifically, you will be responsible for planning and designing a consistent experience architecture of our customer facing interfaces and experiences across a spectrum of digital and real-world touchpoints. Partners with business analysts, developers, testers, product owners and compliance specialists to translate requirements into experience architectures.

Responsibilities include:

  • Employs a range of human-centered, accessible design techniques, such as conceptual models, personas, user flows, wireframes, and interactive prototypes, to determine and convey design decisions.
  • Optimizes experience architecture to promote findability and usability, while accommodating technical and business needs/constraints.
  • Reviews artifacts and deliverables from peers to ensure they accurately represent or improve upon the U.S. Bank layout, design and interaction patterns.
  • Accurately interprets how the U.S. Bank brand is applied to interaction modules, screen layouts, style guides, pattern libraries, images, icons and other visual elements.
  • Formally observes user interviews and usability sessions.
  • Works concurrently on multiple tasks or projects in an agile environment.
  • Delivers assets of record, e.g., wireframes, versioned prototypes, flow / process diagrams, etc.
  • Participates in validating code is built as designed during projects (according to brand standards, style guides and pattern libraries).

Basic Qualifications

  • Bachelor's degree (preferred emphasis on Service Design, Experience Architecture or Information Architecture), or equivalent experience
  • Five to eight years of related work experience, such as UX or digital industry, with at least one year of team leadership experience

Preferred Skills/Experience

  • Six to Eight years of experience in UXDesign Architecture principles - including creating wireframes
  • Experience in UXDesign Architecture for Native iOS, Native Android and/or Responsive Web
  • Connected devices and IoT experience
  • Thorough knowledge of user experience (UX) best practices, interactive design principles, information architecture and experience architecture; Service Design knowledge a plus
  • Thorough knowledge of design thinking process and framework, and familiarization with workshop and co-creations
  • Thorough knowledge of website architecture, interactive design principles, web usability, and online marketing and business needs
  • Experience with user-centered design from concept to delivery
  • Experience/familiarity with CSS and responsive design
  • Familiar with common design software
  • Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations; internal facing systems experience a plus
  • Experience collaborating with large teams
  • Strong communication, facilitation and presentation skills
  • Ability to problem-solve and work independently


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting

EEO is the Law

Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Keywords: US Bank, Concord , UXDesign Senior Experience Architect - iOS & Android Channels, Other , Concord, California

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