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Remote Customer Care Advocate

Company: VirtualVocations
Location: Concord
Posted on: April 30, 2021

Job Description:

A digital healthcare company is seeking a Remote Customer Care Advocate. Must be able to: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment Respond to inquiries, complete order fulfillment and provide information to external and internal customers and accounts Maintain a positive attitude and working relationship with all customers, patients and iRhythm associates Required Skills: Bachelors or equivalent combination of education 3-5 years of customer service experience, preferably in healthcare Strong evidence of great customer service via phone, e-mail, fax or web modalities Must be patient and customer focused, demonstrating professionalism in stressful situations Must have the ability to multi-task Proficient with Microsoft Office

Keywords: VirtualVocations, Concord , Remote Customer Care Advocate, Other , Concord, California

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