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Remote IT Product Support Specialist

Company: VirtualVocations
Location: Concord
Posted on: April 30, 2021

Job Description:

An information technology company has a current position open for a Remote IT Product Support Specialist. Core Responsibilities of this position include: Troubleshooting, investigating, and creating detailed bug reports and product enhancement requests Supporting our awesome clients via ticketing system, phone, and social media in a timely manner Providing support, training, and implementation assistance for our Content Management System Skills and Requirements Include: Associate's or Bachelor's degree, or commensurate experience Able to react and adjust quickly to changing conditions Experience/knowledge of basic internet concepts and technology Excellent communication skills Ability to work in a fast-paced environment and juggle multiple priorities Solid problem solving skills with the ability to think quickly and creatively when required, assess a situation and make a sound decision

Keywords: VirtualVocations, Concord , Remote IT Product Support Specialist, Other , Concord, California

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