Alarm Dispatcher
Company: Aerotek
Location: Concord
Posted on: February 25, 2021
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Job Description:
Description:Accept and respond to incoming monitoring signals,
manage incoming phone calls and customer requests and assist in
training new dispatchers.Handle 100+ inbound/outbound calls on a
daily basis. Answer and follow-up incoming signals, alarm and
trouble. Initiate outbound calls to customers, police agencies and
emergency contacts. Provide customer service when needed.
Coordinate with service technicians regarding service issues.
Process daily printouts of alarm activity. Identify solutions to
daily problems. All other miscellaneous responsibilities and other
duties as assigned.Top Skills Details:call center, customer
service, phone presenceAdditional Skills &
Qualifications:Requirements: Best Candidates will have 1+ years of
call center experience OR 1+ years of customer service experience
is acceptable as well but the candidate will have to really sell
"why" they would be an excellent fit. Must be available to work 7
days About Aerotek:We know that a company's success starts with its
employees. We also know that an individual's success starts with
the right career opportunity. As a Best of Staffing Client and
Talent leader, Aerotek's people-focused approach yields competitive
advantage for our clients and rewarding careers for our contract
employees. Since 1983, Aerotek has grown to become a leader in
recruiting and staffing services. With more than 250 non-franchised
offices, Aerotek's 8,000 internal employees serve more than 300,000
contract employees and 18,000 clients every year. Aerotek is an
Allegis Group company, the global leader in talent solutions. Learn
more at Aerotek.com.The company is an equal opportunity employer
and will consider all applications without regards to race, sex,
age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Concord , Alarm Dispatcher, Other , Concord, California
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