System Engineer

Company: LightRiver Companies
Location: Concord
Posted on: February 23, 2021

Job Description:

Position Summary: In this packet networking focused position, the Systems Engineer will work in both a pre-sales and a post-sales capacity to design, provision, test and turn up network projects. The Systems Engineer will provide leadership within the team providing product and technology updates to others on the team and to customers. The Systems Engineer will exercise judgment and creativity in the development of customized solutions, implementation, detailed documentation, and work plans according to specific customer needs and requirements. The Systems Engineer will work independently in the lab, factory, and field, performing network level installation, turn-up, testing, commissioning, and troubleshooting. The engineer will maintain regular contact with a variety of LightRiver employees and customers, providing on-demand technical/engineering advice and support.Essential Duties and Responsibilities: This is the professional level engineering position on the engineering team. In this role, the employee has responsibilities in the below four (4) engineering disciplines:Pre-sales* Develop and maintain deep technological knowledge and collateral on various equipment and solutions* Collaborate with sales during the pre-sales engagement by presenting technical materials to the customer, leading the gathering of technical requirements, assisting in the selection of product and technology solutions, and creating detailed networking proposalsDesign* Acquire engineering knowledge allowing the Engineer to create unique network designs and element configurations in support of customer needs.* Consult with customers both pre- and post-sales to work with their specific situation and gather the information required to best design their network.* Produce detailed, customized Network Design Plans: specific to customer configurations, and Engineering Design Packages (EDP's) based on customer infrastructure.Implementation* Install, turn-up, and commission network elements, integrate multiple network elements into traffic ready telecommunication network solutions both live in the field and in a pre-deployment environment.* Lead testing efforts, including network performance testing. Building test result packages for customer presentation.* Troubleshooting/resolving technical issues, working with vendors and customers as necessary to find a solution.* Able to give technical training post-implementation to customer.Post-Sales-- Develop and maintain relationships with existing customers.Qualifications: Education/Experience:* Bachelor's degree in engineering, telecommunications, or computer sciences from a four-year college or university, or four years of related experience and training, or an equivalent combination of education and experience.* Hands on experience with the design and implementation mission critical IP/packet networks.Certificates and Licenses:-- Advanced certifications relevant to networking desired such as: CCNP, JNCIE etc. are a plus.Qualifications and Interests:* Packet networking expertise in a ISP, Telecom or IT capacity* Knowledge of network architecture and design.* Knowledge of networking fundamentals and protocols such as:* TCP/IP, MPLS, RSVP, LDP, BGP, OSPF, ISIS, VPNs, QoS, IPv6, Segment Routing* Layer 2 technologies: Spanning Tree, LAG, MC-LAG, Virtual Chassis* Optical Networking Fundamentals* Ability to work in multi-vendor multi-technology environmentsLanguage Ability:* Read, analyze, and interpret business, professional, and technical documents.* Clearly write technical proposals, procedure manuals, testing plans, and other business correspondence* Effectively prepare and present technical information, and respond directly to questionsComputer Skills:* Experience developing technical presentations in MS Word and MS PowerPoint.* Experience and expertise working with complex spreadsheets in MS Excel* Experience creating detailed technical drawings in MS Visio* Experience with toolsets for network configuration and systems administration.* Mastery of at least one IP network operating system such as JUNOS, IOS, TIMOS etc.* Linux sysadmin, VMware/KVM skills are a plus* Coding/automation skills are a plus.Desired Skills and Characteristics:* Ideal candidate must be self-motivated with a deep knowledge of technology.* Mastery of packet networking fundamentals and protocols.* Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.* Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting designs or build documentation.* Organized and analytical.* Able to quickly learn and adapt to new technologies, network architectures and operating systems.* Excellent presentation skills with the ability to communicate complex technical issues clearly.* Ability to travel nationwide, up to 75% of the time.

Keywords: LightRiver Companies, Concord , System Engineer, Other , Concord, California