Workers Compensation Claim Assistant II

Company: AmTrust North America
Location: Concord
Posted on: January 14, 2021

Job Description:

Overview The Claims Assistant II is responsible to research and compile documents to set up claim files by coordinating with underwriting department and other branch locations. Provide assistance to Claims Examiners through phone contact and correspondence as required.Responsibilities * Determine proper correspondence to be initiated on new claims* Create and maintain accurate and complete claim files and diaries and ensure efficient organization of records* Input of claim file data and update claim information in Surety Central* Prepare license histories when requested* Confirm notification of claim payment has been sent to appropriate agency where applicable* Provide assistance to Claims personnel on special projects as needed* Research applicable statutes, regulations and case law as directed by Claims personnel* Perform initial document analysis and prepare excel spreadsheets as requested* Prepare correspondence, graphs, reports and power-point presentations as neededQualifications * Insurance Claim experience is preferred.* Strong knowledge of Workers Compensation Insurance. * Excellent keyboard skills with limited errors.* Moderate to high end personal computer skills including MS Word and Excel.* Past use of any data base program such as MS Access is a plus.* Past use of claims operating systems in a claims environment is preferred.* Telephone skills & customer relationship skills.* Must be self-directed, self-motivated and willing to work in fast paced work environment.* Strong command of the English language; both written and verbal.* Basic mathematical skills are necessary.* Strong reasoning ability is required. Must be able to think independently and make sound judgments with little supervision.* High School Diploma required. College degree or substantial completion preferred.What We OfferAmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.#LI-LR1

Keywords: AmTrust North America, Concord , Workers Compensation Claim Assistant II, Other , Concord, California