Director of OSP

Company: NATIONAL OnDemand, Inc
Location: Concord
Posted on: September 14, 2020

Job Description:

Great career opportunity, our management staff is dedicated to making you successful!

We also have the nicest fleet in the industry consisting of bucket trucks, new four door Chevy Silverado's, new Chevy Express Vans, and new four door Dodge Rams!

Current job opportunities are posted here as they become available.

National OnDemand, Inc. is a company dedicated to providing OnDemand services Nationally, Anytime, Anywhere! Through the completion of multiple mergers, acquisitions and organic growth the company is continuing to grow rapidly across the country. There are 6 primary divisions of the company: Fiber Services, Construction Services, Structured Cabling Services, Home Services, Business Services, and Emergency Services. The various divisions of the company allow National OnDemand to provide full turnkey solutions to all customers.

Job purpose

The Director of Operations – Construction Services is a critical leadership role that oversees Outside Plant Construction and Delivery for National OnDemand. This position engages with team to ensure quality installation and upgrades of the Outside Plant Network.

Duties and responsibilities

Leads a centralized Construction Planning and Delivery organization to include full-time and contract employees, outsourced vendor partners, inspection and quality control of work performed by Contract labor in a direct and matrixed management environment.

Build and maintain relationships within the Construction community, as well as market-level OSP Construction personnel.

Work with National OnDemand to support new business opportunities.

Ensures accuracy, timeliness, and consistency of the accounting for project scheduling, project status reporting and budgetary governance.

Optimize the existing OSP infrastructure to support a positive customer experience.

Drives the development of consistent execution of operationally efficient and effective processes.

Responsible for the preparation of accurate and timely financial statements for leaders to make proper decisions.

Own the analysis and management of key performance indicators and service level agreements for National’s Construction activities and proactively take actions to improve performance as appropriate.

Demonstrates a commitment to outstanding customer service to National’s business operations.

Understands customers needs while developing and executing plans to address them and improve the overall customer experience.

Develop, implement and monitor proper project status reporting and establish internal controls as well as key operational management controls.

Builds and enhances a strong team that provides proactive support and results-driven execution of responsibilities to meet the current and future needs of the business.

Monitors and assesses current trends and emerging developments within the Telecommunications industry to ensure the Company’s compliance and preparedness.

Remains abreast of best practices and trends relevant to Fiber/Network Construction and Design technologies.

Manages and coaches’ employees to increase engagement and strengthen professional development.

Continually strives to develop talent within the Construction organization to promote individual development and career growth.

Perform related duties & responsibilities as assigned/requested.

Relocation may be required to support the business

Qualifications

10 or more years of experience in related field (i.e., Construction, Fiber, and Telecommunications)

Knowledge of current and emerging trends and developments within the construction field and corresponding impact on business operations.

Leadership and strategic management skills to develop, coach, and direct the performance of a team to achieve goals and objectives.

Proven leadership and teamwork skills fostering an inclusive, supportive environment by motivating and developing staff at all levels.

Executive presence with which to interact and influence at all levels of the organization.

Skills and ability to clearly and concisely communicate verbally and in writing to convey complex concepts clearly and logically.

Critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing interests and needs.

Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.

Preferred: BS/BA degree in related discipline strongly desired (i.e. Business, Engineering)

Preferred: 10+ years of management and leadership experience at the director and/or executive levels developing Network upgrade and build strategies in a telecommunications business environment preferred.

Must hold a valid driver's license  Must have a valid driver’s license and be able to pass a pre-employment background check and drug screening.

Working conditions

While performing some duties, the employee will work primarily in an office setting. However, there may be times that will require the employee to work outdoors in all types of weather and may be exposed to dust, fluctuating temperatures, and periodic high noise levels. The employee may be required to travel within the United States up to 50% of the time and may be required to stay away from home up to 14 days at a time.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.

Direct reports

Regional Construction Manager

Construction Administrator

Quality Assurance Coordinator

Warehouse Coordinator

Safety Coordinator

This is a salaried position that will include a company vehicle and fuel card. All full time employees are eligible for our comprehensive benefits plan that includes Paid Time Off, Medical, Dental, Vision and Life Insurance.

Keywords: NATIONAL OnDemand, Inc, Concord , Director of OSP, Other , Concord, California