We are one of the world’s top SaaS companies in our market, and
a leader in managing enterprise communications services. Sakon has
helped global enterprises organize, understand, and intelligently
manage their communications and cloud services since 2003.
Headquartered in Concord, Massachusetts, with a global delivery
center based in Pune, India, the company has more than 600
employees. Our technology is used by some of the top systems
integrators and outsourced services providers across the globe in
transformational projects with CSPs, SIs, and ITOs such as IBM.
The Solution Consultant is someone who is passionate about
telecom technologies and solving challenges that large enterprises
encounter while managing their telecom ecosystem. In this role, you
will be partnering with an enterprise sales team and with channel
partners to discover and understand the customer’s needs, architect
solutions, strategize on win themes and ultimately
You are an ambitious, independent, self-motivated and
results-oriented team-player who is looking to join a growing
Key Responsibilities Investigate, discover and assess client
pain points; map client business and technical requirements to
Create and deliver deeply compelling presentations and software
demonstrations to customers and prospects, clearly communicating
the value and differentiation of the Sakon TEM platform, while
showing how we solve for their business challenges.
Prepare responses to RFI/RFP/RFQ by utilizing existing RFP
library content and drafting new content when required;
coordinating and interfacing with diverse sources to understand and
clearly articulate Sakon capabilities.
Serve as Project Manager, leading all requirements related to
successful execution of
Proof of Concept engagements in order to exceed client
Partner with our Sales Team to develop winning account
strategies, helping Sakon to achieve revenue goals.
Produce well-documented client solution requirements, including
Statements of Work, noting any exceptions to standard offerings to
ensure a seamless transition from Sales to Implementation.
Travel to customer locations to deliver software demonstrations,
conduct discovery sessions and lead solutioning conversations.
Build and maintain relationships throughout Sakon’s TEM Business
Unit including Sales, Solution Consulting, Product Management,
Implementation and Service Delivery.
Maintain in-depth knowledge of competitors in the TEM
Skills and Experience Qualified candidates will have a BA or BS
Preferred candidate will have 5+ years’ experience working in an
enterprise organization supporting telecom lifecycle activities or
similar TEM-dependent business processes.
Able to articulate and logically communicate concepts with both
technical and nontechnical audiences.
Exceptional communication and presentation skills including the
ability to explain and understand technical and business
Demonstrated ability to work as a team and independently, with
minimal direct supervision.
Deep domain knowledge of business processes pertaining
specifically to TEM and the enterprise Telecom Lifecycle.
Good planning and time management skills.
Strong active listening skills and effective questioning
techniques to ensure client challenges are uncovered, documented
Experience working with clients to extract, distill, document
and present business challenges and solutions to clients using
Excel, PowerPoint and Word.
Travel 30%-50% for customer engagements and team meetings.
Telecommuting available outside of travel requirements.
DISCLAIMER: The preceding job description has been designed to
indicate the general nature and level of work performed by
employees within this job. It is not designed to contain or to be
interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned
to this job.