Research Program Manager IV

Company: Tailored Management
Location: San Francisco
Posted on: March 10, 2026

Job Description:

Title: Research Program Manager IV Location: Remote, CA Duration: 10 Months Pay: $95-105/hr is a fast, simple and reliable way to talk to anyone in the world. More than 2 billion people in over 180 countries use App to stay in touch with friends and family, anytime and anywhere. We are seeking an independent, self-starting Research Program Manager (Data & Operations) with deep experience in program operations, stakeholder management, and data analytics. In this role, you will bring operational rigor to complex, cross-functional work by building the mechanisms that keep programs running (cadence, reporting, decision-making forums), defining and tracking meaningful metrics, and translating ambiguous problems into clear plans and measurable outcomes. The ideal candidate is comfortable operating in fast-moving environments, proactively identifying gaps, and using data to improve execution. Responsibilities Run the program operating cadence (intake, planning support, execution tracking, stakeholder updates) Improve documentation and operational processes (templates, trackers, SOPs) Collaborate across teams to drive alignment, manage dependencies, and unblock execution Analyze program and operations data to identify trends, gaps, and opportunities Build and maintain dashboards and recurring reporting (light data visualization) Define and operationalize KPIs/metrics; improve metric clarity and consistency Support ad-hoc data requests; synthesize findings into clear insights and recommendations Minimum Qualifications 8 years of program/project management or operations experience in cross-functional environments 3 years in analytics/metrics-focused work (program analytics, biz ops, data analyst, or similar) Experience building dashboards and recurring reporting for stakeholders/leadership Strong communication, organization, and stakeholder management skills; comfortable with ambiguity Proficiency with Excel/Google Sheets Preferred Qualifications Experience supporting research, product insights, or research operations SQL and/or experience with BI tools (Tableau, Looker, Mode) Strong track record of applying AI-enabled tools to improve program operations and analytics (reporting, synthesis, documentation/workflow efficiency) with sound judgment on privacy and data quality Bachelors degree in an analytical/quantitative field or equivalent experience Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. TMN

Keywords: Tailored Management, Concord , Research Program Manager IV, IT / Software / Systems , San Francisco, California