ERP Systems Director
Company: PayJoy
Location: San Francisco
Posted on: February 17, 2026
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Job Description:
Job Description Job Description About PayJoy PayJoy is a
mission-first credit provider dedicated to helping under-served
customers in emerging markets to achieve financial stability and
success. Our patented technology for secured credit provides an
on-ramp for new customers to enter the credit system. Through
PayJoy’s point-of-sale financing and credit cards, customers gain
access to a modern quality of life. PayJoy’s credit also allows our
customers to seize opportunities as micro-entrepreneurs, and
provide safety acts as insurance for tough times. Through our
cutting-edge machine learning, data science, and anti-fraud AI, we
have served over 18 million customers as of 2025 while achieving
solid profitability for sustainable growth. This role The Director
of ERP Systems is responsible to oversee the design,
implementation, maintenance, and continuous improvement of our
enterprise resource planning (ERP) systems; by defining the
roadmap, oversee critical integrations (loan origination,
servicing, collections, treasury, data warehouses), ensure
PCAOB/SOX-compliant operations, and manage both an internal team
and external partners. Responsibilities Own the vision & roadmap
for PayJoy’s finance systems, ensuring scalability, compliance, and
alignment with our growth strategy with an ERP-agnostic mindset.
Lead & mentor a high-performing team of ERP administrators,
developers, and analysts. Drive excellence in NetSuite, optimizing
financials, CRM, SCM, and custom workflows, while preparing for
future transitions (e.g., Oracle). Lending Systems Acumen: Provide
leadership in the design and optimization of systems supporting a
lending lifecycle, including loan origination, servicing, payments,
collections, and related financial reporting. Ensure robust
integration with lending systems, treasury, expense, and BI tools,
maintaining clean data flows for accurate financial reporting.
Project Management: Oversee all phases of ERP-related projects,
from requirements gathering and design to testing, deployment, and
post-implementation support. Manage project scope, timelines,
budgets, and resources effectively. Data Integrity & Reporting:
Ensure the accuracy, integrity, and security of data within
NetSuite. Develop and maintain robust reporting and analytics
capabilities with a deep understanding of lending-specific
accounting treatments (e.g., revenue recognition for loans,
interest accruals, charge-offs, loan loss provisioning).
Stakeholder Collaboration: Partner closely with finance,
accounting, operations, engineering, product, and other departments
to understand their needs, gather requirements, and deliver
effective ERP solutions. Build for compliance: design and maintain
systems to meet PCAOB standards, SOX internal controls, and GAAP
requirements, especially around loan accounting, provisioning, and
revenue recognition. Manage vendors & consultants, holding them
accountable to deliver on strategic initiatives. Champion change
management, ensuring seamless adoption of new processes and systems
across global teams. Requirements 10 years leading finance systems
or ERP platforms, with deep NetSuite expertise and a strong grasp
of broader ERP architectures. Experience building systems that meet
rigorous audit & compliance requirements (PCAOB/SOX/GAAP). Ideally
some experience with other ERPs (Oracle, SAP, MS Dynamics) or
planning large-scale transitions. Strong coding or development
experience in general, with a plus for NetSuite-specific
development experience (SuiteScript, SuiteTalk, SuiteFlow and saved
searches/reports). Very familiar with the accounting principles and
practices specific to a lending company, including revenue
recognition, interest accrual, and impairment. A collaborative,
hands-on approach — comfortable working across time zones and
cultures in a fast-paced, mission-driven company. Excellent project
management, organizational, and problem-solving skills, with a
data-driven approach to decision-making. Exceptional communication,
interpersonal, and stakeholder management skills. Ability to
translate technical concepts to non-technical audiences. Benefits
100% Company-funded health insurance for employee and immediate
family Company-funded employee life and disability insurance $2,000
annual Co-working Travel perk $2,000 annual Professional
Development perk $340 Monthly Commuter benefit 401k contribution of
3% of salary (up to IRS limits) Headphone benefit, home office
equipment allowance and wellness perks Catered lunches 20 paid
vacation days, unlimited sick leave Salary depending of yeo. PayJoy
is proud to be an Equal Employment Opportunity employer and we
welcome and encourage people of all backgrounds. We do not
discriminate based upon race, religion, color, national origin,
gender (including pregnancy, childbirth, or related medical
conditions), sexual orientation, gender identity, gender
expression, age, status as a protected veteran, status as an
individual with a disability, or other applicable legally protected
characteristics. PayJoy Principles Finance for the next billion *
Ownership * Break Through Walls * Live Communication * Transparency
& Directness * Focus on Scale * Work-Life Balance * Embrace
Diversity * Speed * Active Listening
Keywords: PayJoy, Concord , ERP Systems Director, IT / Software / Systems , San Francisco, California
