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Digital Product Manager II

Company: Esurance Insurance Services, Inc.
Location: San Francisco, CA
Posted on: November 1, 2018

Job Description:

Duties:

Will analyze product opportunities, advocating for great omni-channel

experiences. Will align product strategy and roadmap with company strategy

including experience strategy, target financial outcomes, and understanding

the economic return. Will incorporate customer, market, and competitive

analysis into strategic recommendations by tracking and integrating

customer and company success metrics. Will collaborate with different

business teams representing user and company needs, and present to internal

stakeholders as the “product expert.” Will collaborate with leadership and

internal stakeholders to determine product priorities and secure funding or

strategic buy-in to build, buy and partner to advance product strategy.

Will contribute to overall product vision, strategy, development and

execution including product definition, vision, strategy, and

initiative/roadmap development. Will assess technology, experience, and

methodology developments to ensure best-in-class but highly-efficient

experiences and product development processes. Will ensure product backlog

represents a plan for increasing customer value over time through market

differentiation and the delivery of great customer experiences across

channels and touchpoints. Will drive product development and enhancement of

one or more omni-channel experience products that maximize customer and

company value. Will collaborate with engineering, user experience, customer

experience strategy, and design to ensure quality and consistency of

experience. Will utilize customer-centric thinking, discovery and research,

rapid iteration, and lean practices to quickly validate backlog concepts.

Will drive software development product management activities aligned with

experience and product vision by constantly grooming product backlog (aka

prioritized roadmap). Will lead product management activities by developing

expertly defined requirements, identifying and managing dependencies,

ensuring research and design, following and enhancing processes, defining

acceptance criteria and quality measures. Will generate all product,

project, and platform artifacts for product development (business cases,

cost-benefit analyses, product overviews) and product management (including

platform requirements, project briefs, detailed business requirements, flow

documents, epics, and stories). Will be the product owner in agile/scrum

product development or project owner in conventional product development.

Will define and track product-specific analytics.

Education and Experience Requirements:

Bachelor’s degree (or equivalent foreign education) in Engineering,

Computer Science, Information Systems, or a related field plus five (5)

years of experience in product development in a digitally-oriented envi

environment related to consumer services.

OR, in the alternative:

Master’s degree (or equivalent foreign education) in Engineering, Computer

Science, Information Systems, or a related field plus three (3) years of

experience in product development in a digitally-oriented environment related

related to consumer services.

Special Requirements:

1. Demonstrated expertise collaborating with leadership and internal stak

stakeholders to determine product priorities.

2. Demonstrated expertise developing defined requirements, identifying and ma

managing dependencies, ensuring research and design, following and en

enhancing processes, and defining acceptance criteria and quality measures.

3. Demonstrated expertise generating all product, project, and platform

artifacts for product development (business cases, cost-benefit analyses, pr

product overviews) and product management (platform requirements, project br

briefs, detailed business requirements, flow documents, epics, stories).

4. Demonstrated expertise working in a KPI-driven environment to deliver

products designed to create a positive omni-channel customer experience.

5. Demonstrated expertise collaborating closely with engineering to co

communicate the intent of technical requirements and propose solutions dr

driven by the squad.

6. Demonstrated expertise journey mapping at the product, experience, and fu

function levels.

To apply, visit www.careers-esurance.icims.com, select San Francisco, CA

location, enter job title in Keywords field, & complete online application.

Keywords: Esurance Insurance Services, Inc., Concord , Digital Product Manager II, Insurance , San Francisco, CA, California


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