Data and Operations Manager - HYBRID
Company: State of California
Location: Sacramento
Posted on: May 6, 2024
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Job Description:
This position is headquartered in Sacramento.
Under the general direction of the State Long-Term Care Ombudsman
and reporting directly to the Staff Services Manager II, the Staff
Services Manager I (SSM I) is responsible for supervising, planning
and directing the work of staff performing a variety of sensitive
and complex analytical and technical activities to support the
State Long-Term Care Ombudsman Program. The SSM I will strengthen
existing and identify new strategies to support the operations and
priorities of the Office of the State Long-Term Care Ombudsman
(OSLTCO).
The SSM I has primary responsibility to plan, coordinate, and
manage the daily administration of the OSLTCO, including ensuring
staff performance levels are met; provide effective supervision,
training and technical direction to staff.
To be considered for this position you must provide a completed
application, resume, and Statement of Qualifications (SOQ).
New to state candidates will be hired into the minimum salary of
the classification or minimum of the alternate salary range when
applicable. Placement to alternate range may be based on education
or experience identified in your state application.
Examination Information
Those interested in obtaining employment with the California
Department of Aging must apply and compete through the State
recruitment process ( 3 Steps To A State Job ) . Applicants who
successfully pass the examination will be placed on an eligibility
list used to recruit for positions.
To apply for the examination for this position, click on the link
below to search for the examination and follow the "How to Apply"
instructions in the examination announcement: CalCareers
Exam/Assessment Search
If you already have list eligibility for this classification, you
do not need to retake the examination, except when your list
eligibility expires. For questions regarding the examination
process and/or career opportunities with the California Department
of Aging, please contact the Human Resources Branch at
Careers@aging.ca.gov
You will find additional information about the job in the Duty
Statement .
Working Conditions
The physical work location of the position is designated at the
department's headquarters location, a three-story building and
standard office modular workspace located in Natomas. The duties of
the position require sitting for long periods of time while using a
personal computer, reviewing documents, and attending meetings
whether they are digital (i.e., Zoom, WebEx, MS Teams, etc.) or in
person.
Statewide travel up to 5%
Minimum Requirements You will find the Minimum Requirements in the
Class Specification.
Position Details Job Code #:
JC-429508
Position #(s):
797-540-4800-950
Working Title:
Data and Operations Manager - HYBRID
Classification:
STAFF SERVICES MANAGER I $6,760.00 - $8,398.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
The California Department of Aging (CDA) administers programs that
serve older adults, adults with disabilities, family caregivers,
and residents in long-term care facilities throughout the State.
The Department administers funds allocated under the federal Older
Americans Act, the Older Californians Act, and through the Medi-Cal
program.
Recognizing that California's over-65 population is projected to
grow to 8.6 million by 2030, Governor Gavin Newsom issued Executive
Order N-14-19 calling for the creation of a Master Plan for Aging
to be developed by December - 2020. The Master Plan will serve as a
blueprint that can be used by state government, local communities,
private organizations, and philanthropy to build environments that
promote healthy aging. CDA will play an integral part in the
development and implementation of the Master Plan.
To learn more about CDA, visit:
https://www.aging.ca.gov/
To learn more about the Master Plan, visit:
https://mpa.aging.ca.gov/
To learn more about the Master Plan for Aging activities and
status, visit:
https://mpa.aging.ca.gov/
To learn more about the Master Plan and the Governor's Executive
Order, visit:
https://www.chhs.ca.gov/home/master-plan-for-aging/
Special Requirements This position is designated under the Conflict
of Interest Code . The position is responsible for making or
participating in the making of governmental decisions that may
potentially have a material effect on personal financial interests.
The appointee is required to complete Form 700 within 30 days of
appointment and once per year. Failure to comply with the Conflict
of Interest Code requirements may void the appointment.
Do NOT include ANY confidential information to your application on
any documents you submit for a job vacancy, such as your State
application, resume, or educational transcripts. Confidential
information that should be excluded or removed from these documents
includes, but is not limited to, your Social Security Number (SSN),
birthdate, student identification number, driver's license number
(unless required), basis of eligibility, examination results,
Limited Examination and Appointment Program (LEAP) status, medical
information, marital status, and age. Confidential information on
the first page of the applications submitted electronically online,
such as Easy ID number, SSN, examination related information, and
driver's license number will automatically be redacted upon
submission.
Possession of Minimum Qualifications will be verified prior to
interview and/or appointment. If you are meeting Minimum
Qualifications with education, you must include your unofficial
transcripts/diploma for verification. Official transcripts may be
required upon appointment. If it is determined a candidate does not
meet the Minimum Qualifications, the candidate will be withheld
from the eligibility list, rendering them inactive and ineligible
to be hired for the position. Candidates who have been withheld may
file and appeal with the State Personnel Board.
If you are using education to meet the minimum qualifications,
please include a copy of your unofficial transcripts for
verification. Foreign transcripts must be accompanied by an
academic credential evaluation. Below is the link to a list of
approved agencies.
--- Foreign Transcripts Evaluation (CL-635)
Application Instructions
Completed applications and all required documents must be received
or postmarked by the Final Filing Date in order to be considered.
Dates printed on Mobile Bar Codes, such as the Quick Response (QR)
Codes available at the USPS, are not considered Postmark dates for
the purpose of determining timely filing of an application.
Final Filing Date: 5/10/2024
Who May Apply
Individuals who are currently in the classification, eligible for
lateral transfer, eligible for reinstatement, have list
eligibility, are in the process of obtaining list eligibility, or
have SROA and/or Surplus eligibility (please attach your letter, if
available). SROA and Surplus candidates are given priority;
therefore, individuals with other eligibility may be considered in
the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified
applicants will be selected to move forward in the selection
process. Applicants must meet the Minimum Qualifications stated in
the Classification Specification(s).
How To Apply
Complete Application Packages (including your
Examination/Employment Application (STD 678) and applicable or
required documents) must be submitted to apply for this Job
Posting. Application Packages may be submitted electronically
through your CalCareer Account at www.CalCareers.ca.gov. When
submitting your application in hard copy, a completed copy of the
Application Package listing must be included. If you choose to not
apply electronically, a hard copy application package may be
submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required
documents to:
California Department of Aging
Attn: Human Resources Bureau JC-429508
2880 Gateway Oaks, Suite 200
Sacramento , CA 95833
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required
documents at:
California Department of Aging
Human Resources Bureau JC-429508
2880 Gateway Oaks, Suite 200
Sacramento , CA 95833
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your
application. Applicants who do not submit the required items timely
may not be considered for this job:
Desirable Qualifications In addition to evaluating each candidate's
relative ability, as demonstrated by quality and breadth of
experience, the following factors will provide the basis for
competitively evaluating each candidate:
--- Knowledge of programs and services available to older adults,
people with disabilities and families/caregivers
--- Excellent written and verbal communication and presentation
development and delivery
--- Demonstrated ability to strategically engage with diverse
staff, high level management and executives
--- Experience in development and production of data and analytical
reports
Benefits
In addition to competitive public employee wages and a
comprehensive benefits package, our employees enjoy meaningful and
interesting work that supports access to programs and services that
serve older adults, adults with disabilities, family caregivers,
and residents in long-term care facilities throughout
California.
To learn more benefits for State employees, visit the Benefit
Summar y , page on the CalHR website.
CDA is located close to downtown and is easily accessible from
various main thoroughfares (i.e., Interstate-5 and Interstate-80).
Employees enjoy a great team environment with amenities including:
FREE PARKING , and close to various dining and shopping choices in
the Natomas area.
Contact Information
The Human Resources Contact is available to answer questions
regarding the position or application process.
Human Resources Contact:
Human Resources Branch
(916) 419-7525
Careers@aging.ca.gov
Please direct requests for Reasonable Accommodations to the
interview scheduler at the time the interview is being scheduled.
You may direct any additional questions regarding Reasonable
Accommodations or Equal Employment Opportunity for this position(s)
to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 898-9480
eeo@aging.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922
(Voice) TTY is a Telecommunications Device for the Deaf, and is
reachable only from phones equipped with a TTY Device.
STATEMENT OF QUALIFICATIONS
The Statement of Qualification (SOQ) is a narrative description of
how an applicant's education, experience, knowledge, skills, and
abilities meet the qualifications for the position. The SOQ serves
as a documentation of each candidate's ability to present
information clearly and concisely in writing.
PLEASE NOTE: Resumes, letters, and other materials will not be
evaluated or considered as responses to the Statement of
Qualifications.
DISCLAIMER:
Applicants whom fail to submit a SOQ as required may be screened
out from the selection process.
INSTRUCTIONS:
STATEMENT OF QUALIFICATIONS QUESTIONS
1. Describe your experience providing policy guidance and direction
to staff and organizations. Explain what you have learned from that
experience?
2. Describe the leadership skills you think are desirable to be
successful in this position. Explain why you think they are
important?
Equal Opportunity Employer
The State of California is an equal opportunity employer to all,
regardless of age, ancestry, color, disability (mental and
physical), exercising the right to family care and medical leave,
gender, gender expression, gender identity, genetic information,
marital status, medical condition, military or veteran status,
national origin, political affiliation, race, religious creed, sex
(includes pregnancy, childbirth, breastfeeding and related medical
conditions), and sexual orientation.
It is an objective of the State of California to achieve a
drug-free work place. Any applicant for state employment will be
expected to behave in accordance with this objective because the
use of illegal drugs is inconsistent with the law of the State, the
rules governing Civil Service, and the special trust placed in
public servants.
Keywords: State of California, Concord , Data and Operations Manager - HYBRID, Executive , Sacramento, California
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