Dental Office Manager

Company: Confidential
Location: Concord
Posted on: November 22, 2022

Job Description:

Title - Practice Manager Direct Report: Regional Manager Overview: The Practice Manager is responsible for making sure that a dental office and its support staff are running smoothly. This includes organizing, planning and overseeing a group of administrative and clinical staff, keeping supplies in stock, working with vendors, planning events, and handling scheduling of patient and workers. Primary Job Responsibilities: Supports corporate vision and strategy. Works with Patient Coordinators to assure patients are scheduled appropriately. Backs up Treatment Coordinators for all initial exams and case presentation including confirmation calls before the exam appointment and immediately following any missed appointments. Supervise laboratory effort and appliance return on a daily basis i.e., Invisalign cases. Supervise patient transfers in and out of practice including all forms and financial analysis. Communicate with patients with special problems (e.g. lack of compliance, oral hygiene). Maximizes office productivity through proficient use of appropriate software applications. Coordinates activities of various clerical departments. Leads in the promotion and growth of the practice and its marketing efforts. Miscellaneous Responsibilities: Assist in answering phones, scheduling appointments and other front office duties. Coordinate with front desk staff with patient correspondence per doctor's direction. Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully Develops alternative solutions Works well in group problem solving situations Manages difficult or emotional patient situations Responds promptly to patient needs Speaks clearly and persuasively in positive or negative situations Balances team and individual responsibilities Contributes to building a positive team spirit Able to build morale and group commitments to goals and objectives Makes self available to staff Improves processes, products and services Contributes to profits and revenue Adapts to changes in the work environment Manages competing demands Observes safety and security procedures-Uses equipment and materials properly. Education and Experience: Organized, and having a friendly demeanor. Project management skills necessary to perform certain job functions, such as scheduling. Team player and Leadership; ability to coordinate between front office staff, financial coordinators and clinical team to ensure patient treatment is as seamless as possible. Familiarity with orthodontic and dental office procedures. Good communication skills (both written and oral), problem-solving skills and organizational skills.This position may include additional responsibilities that are not indicated in the job description.Job Type: Full-timePay: From $68,000.00 per yearBenefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insuranceSchedule: 8 hour shift Monday to Friday Weekend availabilitySupplemental pay types: Bonus payCOVID-19 considerations:Patients and staff required to wear masks. PPE available.Ability to commute/relocate: Concord, CA: Reliably commute or planning to relocate before starting work (Required)Experience: Management: 1 year (Preferred)Work Location: One location

Keywords: Confidential, Concord , Dental Office Manager, Executive , Concord, California