Senior Client Manager
Company: Sakon
Location: Concord
Posted on: February 23, 2021
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Job Description:
We are one of the world's top SaaS companies in our market, and
a leader in managing enterprise communications services. Sakon has
helped global enterprises organize, understand, and intelligently
manage their communications and cloud services since 2003.
Headquartered in Concord, Massachusetts, with a global delivery
center based in Pune, India, the company has more than 600
employees. Our technology is used by some of the top systems
integrators and outsourced services providers across the globe in
transformational projects with CSPs, SIs, and ITOs such as IBM. We
are looking for a driven and results-oriented team-player to join
an entrepreneurial product company and an innovation focused team
of problem-solvers. The successful candidate will be someone who
will have ownership of assigned accounts to become a trusted
advisor and ensure client satisfaction thru high levels of product
adoption, and achievement of outcomes (be it client program goals
or the internal key account planning). He or she will be
responsible for lifecycle management, contributing to
renewal/up-sell efforts and achievement of retention goals. The
successful candidate will be respectfully relentless in focusing a
diverse team to deliver the necessary deliverables on time. About
the Role:
Keywords: Sakon, Concord , Senior Client Manager, Executive , Concord, California
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