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Regional Collision Director

Company: Acuren Group Inc
Location: Concord
Posted on: February 20, 2021

Job Description:

Job Description The outdoors is a big place and just as it offers endless adventures, so does our company. Camping World is your premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale. Once you buy an RV, should it need a little TLC, our RV Spa detail and refurbishment centers are there to make it shine like new. Our nearly 2,000 service bays, over 1,600 technicians and 100+ collision centers scattered around the country are ready to get you back on the road in no time. As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World -- like the great outdoors -- is a big place, full of opportunity and we make it our mission to equip you for it. We've got an awesome team already, but there's always room for more! Are you ready for a new adventure? Our Regional Collision Directors identify, develop and implement service processes that are proven to increase the growth and profitability of the service department. Along with your Collision and Renovation Management team you will work with multiple Service Directors and Managers who are in turn responsible for Collision Advisors, Service Advisors, Technicians, Collision Technicians, Detail and Lot personnel. Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan. Frequent travel in this role is required. Essential Job Functions:

  • Identify and assist in developing programs and processes that lead to the growth and increased profitability of our service business
  • Create customer satisfaction and retention by assisting in the hiring and development of collision managers, advisors, and technicians while creating a Collision Team that truly exceeds customer expectations
  • Implement and share best practices in our service and Collision departments consistently
  • Improve the processes and procedures that are utilized by our Service and Collision departments day to day
  • Assist Service Managers in analyzing and standardizing operating and administrative procedures that increase efficiency, effectiveness, collectability and productivity
  • Analyze monthly financial statements and identify areas for improvement with Collision Managers as well as General Managers
  • Stay current with industry trends and products
  • Participate in regional meetings as needed
  • Ensure customer service is paramount in every location
  • Interact with vendors and/or manufacturers on any concern that may be widespread
  • Interact with customers as needed to resolve concerns as well as understand opportunities to improve
  • Ensure that Collision Managers and the Collision Team (Technicians) receive proper training in respect to their jobs
  • Interact with all Dealership Managers to ensure good communication exists
  • Assist in acquisitions of new dealerships when and where needed
  • Proven leadership and management abilities
  • Results oriented with the ability to bring teams together to achieve targets and goals
  • Track record of demonstrated high level of performance
  • Strategic thinking skills
  • Customer focused always
  • Ability to prioritize functions and to administer projects with multiple dealers
  • Strong communication skills both verbal and written
  • Proficient in IDS as well as other location programs as necessary
  • Strong communication skills both verbally as well as written
  • Excellent organization and follow up skills are required
  • The ability to follow Camping World procedures and policies
  • Tolerance for change and willingness to adapt to ensure customer success Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com Compensation from $42K per year and above plus incentives, dependent on experience. We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws. About Camping World is the leading outdoor lifestyle retailer. Since the Company's founding in 1966, Camping World has grown to become one of the most well-known destinations for camping, boating, hunting, fishing, biking, winter- and water sports, to name a few. The outdoors is a big place, bigger than just RVs, but when it comes to your RV needs, we're your one-stop shop for sales, maintenance, repair and the industry's broadest and deepest range of services, protection plans, products and resources. We have over 200 locations all over the U.S. under our ever-growing company and brands. Just as the outdoors offers endless adventures, so does our company. Stay tuned to see how and where we grow next. We consider Military experience equally as valuable as civilian work experience. Veterans, Reservists and Transitioning Service Members are encouraged to include Military duty and certifications on their resume and applications when applying for a position.

Keywords: Acuren Group Inc, Concord , Regional Collision Director, Executive , Concord, California

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