Night Auditor $21.00 hr.

Company: Clarion Hotel of Concord
Location: Concord
Posted on: May 24, 2023

Job Description:

*$1,000.00 Hiring Bonus*


The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.


QUALIFICATIONS:


* At least 1 year of experience in a hotel

* High School diploma or equivalent required.

* College course work in related field helpful.

* Previous supervisory responsibility preferred.

* Must be able to work independently and with minimal supervision.

* Knowledge of Accounting Principles.

* Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.

* Must be proficient in Windows operating systems company approved spreadsheets and word processing.

* Must be able to convey information and ideas clearly.

* Must be able to evaluate and select among alternative courses of action quickly and accurately.

* Must work well in stressful high pressure situations.

* Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.

* Must be able to work with and understand financial information and data and basic arithmetic functions.

* Must be able to work in a self-managed environment.

* Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

* Must maintain composure and objectivity under pressure.


RESPONSIBILITIES:


* Approach all encounters with guests and associates in a friendly service-oriented manner.

* Maintain regular attendance in compliance with Ledgestone Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

* Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).

* Comply at all times with Ledgestone Hospitality standards and regulations to encourage safe and efficient hotel operations.

* Maintain a friendly and warm demeanor at all times.

* Initiate and complete the End of Day process.

* Run all reports as required for Food and Beverage audit.

* Complete the Night Audit checklist for computer procedures daily.

* Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.).

* Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.

* Follow up to ensure periodic checks by the overnight staff are made of building and guest corridors to ensure all areas are locked and secured

* Handle and follow through on all guest requests

* Maintain proper record keeping (i.e. log books etc.) according to Ledgestone Hospitality standards.

* Maintain radio contact with other associates during entire shift.

* Have a working knowledge of security procedures.

* Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.

* Prepare and distribute the Daily Flash Report as needed.

* Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s.

* Follow up to ensure that nightly walk-through includes removal of all debris and straightening of lobby and pool area.

* Complete any reports as requested by management in a timely manner.

* Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary).

* Attend meetings as required by management.

* Perform any other duties as requested by the MOD or any other member of management.

* Due to the overwhelming reponse for this position: \*\*NO PHONE CALLS PLEASE\*\*


Job Types: Full-time, Part-time


Pay: $16.00 - $21.00 per hour


Schedule:

* 8 hour shift

* Holidays

* Night shift

* Overnight shift

* Weekend availability

Supplemental pay types:

* Signing bonus




Education:

* High school or equivalent (Preferred)


Experience:

* Hotel Front Desk: 1 year (Required)



Work Location: In person

Keywords: Clarion Hotel of Concord, Concord , Night Auditor $21.00 hr., Accounting, Auditing , Concord, California