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Billing- Customer Care

Company: Aerotek
Location: Concord
Posted on: May 2, 2021

Job Description:

Description: Being able to use a calculator and figure out how much to make an adjustment for. For instance, pro-rated billing, if a customer cancels their service in the middle of a billing cycle you will need to figure out the credit needs to be and make that adjustment on their account. Looking for someone who has basic math skills and is comfortable using a calculator. Setting up Sales appointments, taking payments, cancelling accounts answering billing questions are some of the basic duties. Will be handling both incoming and outgoing calls. Requires basic math skills to do calculations over the phone or through chat- calculating bills, cancelling payments, etc Skills: call center, phones, customer service, math, calculator, invoicing, adjustments, pro-rated billing Top Skills Details: call center, billing, computer skills,data entry Additional Skills & Qualifications: 2 years of recent call center experience ( billing experience would be nice to have) This person needs to be able to speak clearly when talking to customers over the phone, data entry, multi tasking is a must. Requirements; Call Center Phone experience (heavy phones, appx 75-100 per day); Multi-tasking a must; works well under pressure, able to meet deadlines for fast paced environment. Minimum typing speed 35 wpm, longevity in past positions. Experience Level: Intermediate Level About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Concord , Billing- Customer Care, Accounting, Auditing , Concord, California

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